Returns & Exchanges
At Popilush, we want you to feel confident and beautiful in your shapewear, which is why we offer a 30-day window for returns or exchanges on items in their original condition. Please ensure all tags are attached and hygiene liners remain intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Return Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original packaging, ensuring all labels, tags, and protective hygiene strips are still in place.
- 3.Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, we will process your refund or ship your exchange within 5-7 business days.